Refund & Cancellation Policy
We trust you and respect your decision. The cancellation and return policies at Deepalakshmicrackers.com are in place to offer maximum convenience to the customers. We know there might be a situation to cancel your order. You can call or WhatsApp us at +91 8767993588 or email to Deepalakshmicrackers@gmail.com
Here is the refund breakup detail:
| S.No | Category | Line | Refund % |
| 1 | Cancellation Stage I | Order Made & Didn’t Pack | 95% |
| 2 | Cancellation Stage II | Order Made & We packed | 90% |
| 3 | Cancellation Stage III | Order Made & We have put the parcel on transportation | 60% |
| 4 | Cancellation Stage IV | Order Made & Parcel reached your city | 50% |
- Returning of the crackers under any type needs an image and video proof to be sent to +91 8767993588 through WhatsApp or email at Deepalakshmicrackers@gmail.com
- On all the categories of “returning”, you are required to send back the parcel to our Sivakasi address at your own cost to get refunded.
- For the cancellation and/or returning of order, the refund will be credited in your account within 15 working days.
- We are working hard to make our transportation system deliver every order in a good condition.
- All our packages are water, scratch proof & sanitized.
- We are not responsible for any address or phone number mistake at your end. We try to deliver your parcel with two attempts, and if you are not reachable in both attempts, the parcel will be sent back to Sivakasi and no refund will be processed.